SpiceSaga - Terms and Conditions
Last Updated: 01-05-2025
Welcome to SpiceSaga! By using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Introduction
SpiceSaga is an India-based company specializing in the sale of authentic whole and blended spices. These Terms govern your use of our website [www.spicessaga.com] and your purchase of products from our store.
2. Product Information
- We strive to provide accurate product descriptions, including ingredients, usage, and allergen details. However, slight variations may occur due to the natural origin of spices.
- All products comply with Indian Government food safety and export regulations (FSSAI and APEDA).
3. Orders and Acceptance
- All orders are subject to acceptance which is at SpiceSaga’s sole discretion. We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, errors in pricing or product information, or suspected fraudulent activity.
- You will receive an email confirmation once your order is accepted.
4. Pricing and Payment
- Prices are listed in Indian Rupees (INR) or applicable currency for international buyers and are inclusive/exclusive of applicable taxes as specified.
- Payment methods accepted include credit/debit cards, UPI, net banking, mobile wallets, and PayPal for international customers.
- Payment is processed securely through third-party providers; SpiceSaga does not store your payment details.
5. Shipping and Delivery
- Domestic deliveries usually take 3-7 business days; international shipments may take 15-20 business days depending on destination and customs processing.
- Shipping charges will be calculated at checkout. Import duties and taxes for international shipments are the responsibility of the recipient.
- SpiceSaga is not liable for delays caused by customs or courier services beyond our control.
6. Use of Website
- You agree not to misuse the website or use it for unlawful purposes, including but not limited to hacking, data mining, or transmission of harmful software.
- All content on the website is owned by SpiceSaga or its licensors and is protected under intellectual property laws.
7. Limitation of Liability
- SpiceSaga’s liability is limited to the maximum extent permitted by law. We are not liable for indirect, incidental, or consequential damages arising from your use of our products or website.
- We do not guarantee that products will meet individual medical or dietary requirements.
8. Indemnity
You agree to indemnify and hold SpiceSaga harmless from any claim or demand arising out of your violation of these Terms or misuse of the website or products.
9. Changes to Terms
SpiceSaga reserves the right to modify or update these Terms at any time. Continued use of the website after such changes constitutes acceptance of the revised Terms.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Sonipat.
11. Contact Us
- For questions regarding these Terms, please contact us at:
- Email: support@spicessaga.com
- Phone: +91 88517 83049
